Yes — full-time dedicated staff starts at $3/hour, while part-time support is available at $4/hour.
Our India-based team enables us to keep costs low while maintaining high-quality service, giving you reliable, dedicated support at a fraction of local hiring costs.
Yes — we provide dedicated staff who work exclusively for you, just like an in-house employee.
You can hire full-time (8 hours/day) or part-time (4 hours/day) depending on your requirement. These are not freelancers handling multiple clients — your assigned staff focuses only on your business tasks.
You can communicate directly with your assigned staff using your preferred tools such as email, WhatsApp, Zoom, or any other platform you use.
They work as an extension of your team, so you can assign tasks, track progress, and manage them just like your in-house employees.
Your satisfaction is very important to us.
If you’re not happy with the performance, we will work with you to understand the issue and provide a suitable replacement or solution quickly.
Our goal is to ensure you always have reliable and efficient support for your business.
No — we work on a dedicated staffing model designed for ongoing support.
Our services are ideal for businesses looking for long-term team members rather than one-time or short-duration tasks.
We align with US business hours, especially Eastern Time, to ensure seamless communication and support.
We typically assign suitable staff within 24–48 hours after understanding your requirement.
Yes, you can increase or reduce staffing based on your business needs with prior notice.
We keep our billing simple and flexible. For new clients, we start with a weekly billing cycle—issued after services are delivered—to ensure a smooth onboarding experience and proper alignment. Once the engagement stabilizes, most clients transition to a monthly billing cycle for added convenience.
Yes. In addition to core services like admin support, bookkeeping, monitoring, and customer communication, we also offer premium services such as website development, software development, eCommerce setup, app development, digital marketing, and SEO. These services are customized based on your requirements and scoped accordingly.
Yes. Each team member is dedicated exclusively to your business during agreed working hours and does not work for multiple clients simultaneously.
No. Our pricing is transparent and discussed upfront based on your requirements.
We follow strict internal processes to ensure confidentiality and controlled access to client systems and data. We handle all client information with strict confidentiality and only access what is necessary for the assigned tasks.
What Our Clients Say
"I run a wholesale business, and the team assigned to me has been extremely reliable. My staff monitors the live vehicle tracking through the Bouncie app and keeps me updated throughout the day. They alert me whenever there are unusually long stops and provide regular updates during working hours. This has really helped me stay in control of operations without being physically present."
"I deal in POS systems, and the support I’ve received has been excellent. The assigned staff handles outbound calls to convenience stores, gas stations, and other businesses to introduce and promote our products. Their consistency and communication have helped us reach more potential clients efficiently."
"The team not only designed our school website but also continues to support us with back-office operations. From maintaining school records to handling emails and daily administrative tasks, everything is managed smoothly. It has reduced our workload significantly and improved overall efficiency."
"We have a civil engineer working remotely on our projects, and the experience has been great. The engineer is skilled in AutoCAD and handles civil design work with accuracy and professionalism. It feels like having a dependable team member without the overhead costs."
"We have a dedicated staff member monitoring both live CCTV feeds and recorded footage for our gas station. They keep a close eye on daily activities and ensure that everything runs smoothly. This has added an extra layer of security and accountability for our operations."